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Hhb Hotel, Florence
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Key details
About the Hotel
Via Della Scala 49,
Florence,
Italy,
50123,
Tuscany
Hhb Hotel is situated in a historic 17th-century building that previously served as a convent. It features a private gallery showcasing 17th-century artworks from the owner's personal collection. The hotel is conveniently located near key cultural landmarks in Florence, including the Duomo and Ponte Vecchio. The architectural design reflects the artistic highlights of the Renaissance period.
Location
Hhb Hotel boasts a central location, just 300 meters from Santa Maria Novella Train Station. Public transport links, along with numerous shops, restaurants, and entertainment options, are easily accessible nearby. Key attractions like the Cathedral of Saint Mary of the Flower are within a 10-minute walk, enhancing the hotel's appeal for exploring Florence.
Rooms
Hhb Hotel offers 45 spacious and light-filled rooms, equipped with modern amenities. Each room features a mini-bar, air conditioning, and a flat-screen TV with satellite channels. Guests can enjoy private bathrooms that include showers or bathtubs, hair dryers, and complimentary toiletries. The decor is classic, providing a comfortable atmosphere for relaxation.
Eat & Drink
Guests can start their day with a complimentary continental breakfast served daily in a welcoming breakfast room. The buffet includes a variety of fresh pastries, ham, cheese, fruit, yogurt, coffee, tea, and juices. A coffee shop/café within the hotel provides additional options for dining and refreshments throughout the day.
Leisure & Business
The hotel includes convenient amenities such as complimentary wireless Internet access and concierge services for guest assistance. Guests can utilize a lounge area adorned with period furniture and a vaulted ceiling for relaxation or informal meetings. Additional services include dry cleaning, laundry, and luggage storage.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
I thoroughly enjoyed the breakfast each morning; it was varied and well-prepared, making for a great start to the day.view full review
Easy Parking Access
The parking garage was conveniently located, and despite a few initial misdirections, it added ease to our arrival.view full review
Spacious Family Room
Our family room provided ample space for my daughter and me, making our stay comfortable and enjoyable.view full review
Unique Room Layout
I appreciated the distinctive long layout of the room which added a nice character to our stay, even if it did feel narrow.view full review
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Bicycle storage
Guest Parking
Refrigerator
Services
Laundry
Dining
Breakfast
Bar/ Lounge area
Buffet breakfast
Room features
Wi-Fi in rooms
In-room air conditioning
Heating
In-room safe
Balcony
Ironing facilities
Bathroom
Hair dryer
Free toiletries
Self-catering
Refrigerator
Media
Television
AM/FM alarm clock
Show more
Location
Via Della Scala 49,
Florence,
Italy,
50123,
Tuscany
Map view
street view
Via Della Scala 49,
Florence,
Italy,
50123,
Tuscany
City landmarks
Museum
Gallerie Degli Uffizi
1.2
km
Bridge
Ponte Vecchio
1.1
km
Square
Piazza del Duomo
980 m
Church
Cathedral of Santa Maria del Fiore
1.1
km
Museum
Galleria dell'Accademia
1.3
km
Square
Piazzale Michelangelo
2.6
km
Square
Piazza della Signoria
1.2
km
Museum
Palazzo Vecchio
1.2
km
Market
Mercato Centrale
830 m
Museum
Pitti Palace
1.4
km
Landmark
Campanile di Giotto
990 m
Church
Basilica of Santa Croce in Florence
1.9
km
Piazza Dei Pitti 1
The Boboli Gardens
1.7
km
Museum
Strozzi Palace
700 m
Museum
Riccardi Medici Palace
950 m
Museum
Museum of Opera of Saint Maria of Fiore
1.0
km
Museum
Bargello National Museum
1.3
km
Museum
San Marco Museum
1.4
km
Museum
Museo Galileo
1.3
km
Square
Piazza della Repubblica
840 m
Church
Battistero di San Giovanni
910 m
Museum
Medici Chapel
760 m
Church
Church and Museum of Orsanmichele
1.0
km
Church
Brunelleschi's Dome
1.1
km
Piazza della Signoria
Loggia dei Lanzi
1.2
km
Museum
Leonardo da Vinci Interactive Museum
1.3
km
Nearby
Church
Basilica of Santa Maria Novella
350 m
Church
Ognissanti Church
400 m
Event hall
Palazzo Degli Affari
550 m
Restaurants
Trattoria da Giorgio
150 m
Via Palazzuolo 100r Vicino a Via dei Canacci
Trattoria il Contadino
180 m
Via Palazzuolo 69/71r
I re d'Egitto
20 m
Via Della Scala 49/R
Tiona Asian Restaurant
120 m
via della scala 24 R firenze 24 R
Antica Friggitoria Dell'albero
110 m
Via Dell'Albero 16r
Pizzeria Bello Mio
180 m
Via Palazzuolo 112r
Tentazioni Cafe
270 m
Piazza della Stazione 45
Bar Il Cantuccio
220 m
Via Maso Finiguerra 35r
Pausa Caffe
550 m
Stazione Santa Maria Novella 14/15
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Clean
Friendly staff
Outdated
Lacking amenities
6.4/10
Nice
Rooms
5.9
Location
8.2
Service
6.0
Dining
6.3
Guest reviews
6.4/10
based on 19 reviews
7.3
7.3/10based on 2973 reviews
Gary
United States,
June
2024
6.4/10
Despite some drawbacks like the room conditions and unapproachable staff, the hotel's strategic location near the train station and great dining options stand out as major positives.
Rooms
5.0
The room was not ready even after check-in time, with a dark, old bathroom and a dirty tub. Lack of TV was disappointing.
Service
6.0
The staff, except for one young lady, were unapproachable.
Location
7.0
The hotel's location was near the train station, convenient for early trips to Rome and within walking distance to the city center. However, not being in the best area was a downside.
Dining
8.0
Our decision to choose this hotel was influenced by the dining experience. The wide selection and good coffee were highlights, although sweet options were prevalent.
Facilities
7.0
Jane
United States,
June
2024
5.8/10
The hotel had a few drawbacks like the rooms being dismal and hot, feeling like a prison cell, and being very close to the dining room. On the plus side, the service staff were helpful and friendly. The location was okay, and the dining experience was reasonably good.
Rooms
5.0
The rooms were dismal, hot, and felt like a prison cell. They were very close to the dining room.
Service
7.0
The service staff were helpful and friendly.
Location
5.0
The location was okay.
Dining
7.0
The dining was quite rich for a continental buffet and had some ham and cheese besides pastries and jams.
Facilities
6.0
The facilities were satisfactory.
Bryan
United States,
May
2024
7.0/10
The hotel is conveniently located very close to the train station and within walking distance to the city center. The rooms are simple but adequate, and the staff is friendly and helpful. However, the dining options may leave something to be desired. The location is fantastic for travelers using public transportation or those with a car looking for easy parking.
Rooms
7.0
The rooms are quite small but sufficient for a short stay. They had a unique staircase leading to a window, which added character.
Service
6.0
The service was a bit mixed - some staff were dismissive of guest complaints, but others were very nice and accommodating, even arranging a special gluten-free breakfast.
Location
9.0
The location is great, especially for train travelers, as it is very close to the station. It's also convenient for exploring the city center on foot or by car.
Dining
7.0
The dining experience is decent with a good variety of options, though some aspects could be improved.
Facilities
6.0
The hotel offers basic facilities but lacks any standout amenities.
Francis
United Kingdom,
March
2024
7.2/10
My stay at the hotel was a mixed experience. The rooms were extremely simple, with just the essentials, but they were kept clean. The staff was cordial and helpful, which was a plus. However, the place felt a bit outdated, like a temporary spot, and there were a few amenities missing like an extra pillow or a heavier blanket.
Rooms
7.0
The rooms are extremely simple, with a bed, bathroom with shower and bidet, wardrobe, and TV. They were kept good and clean.
Service
8.0
The staff was cordial and ready to help when needed.
Location
9.0
The location is very good, especially for reaching the city center. It's a strategic point for those with a car, making parking easy and accessible.
Dining
6.0
The dining experience was enough, but nothing outstanding.
Facilities
6.0
The facilities were average, nothing remarkable.
Clean
Outdated
Phil
United Kingdom,
February
2024
6.2/10
The hotel had some drawbacks like the cramped and tired rooms in the backyard, but the location was strategic for exploring Florence. The service was a mix of rude and friendly experiences, and the dining left room for improvement. The facilities were decent considering the room conditions.
Rooms
5.0
The rooms were very small and tired, located in the backyard of the hotel. They felt congested and in need of updating.
Service
7.0
The service varied from being downright rude to friendly and cozy with a family-like approach. Some staff went out of their way to assist, even delivering breakfast for early check-outs.
Location
9.0
The hotel's location in Florence was very good, offering easy access to the city center and being conveniently situated near the central train station SMN. It was also a strategic point for guests with cars.
Dining
5.0
The breakfast selection was a bit poor, lacking variety and quality compared to Italian standards.
Facilities
6.0
The hotel's facilities were adequate, attempting to make up for the shortcomings in the rooms.
Michael
United Kingdom,
February
2024
6.0/10
The hotel is conveniently located just a 3-minute walk from Florence railway station, making it great for exploring the city. The rooms have high ceilings, but cleanliness could be improved. The service was below expectations, especially the broken air conditioner. The location is ideal for getting around the city easily. The breakfast was disappointing, not matching the advertised pictures. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms with high ceilings were spacious but cleanliness was lacking a bit.
Service
5.0
The service left much to be desired, especially with the broken air conditioner.
Location
8.0
The location near Florence railway station is very convenient for exploring the city easily.
Dining
5.0
The breakfast did not live up to expectations and was far from the images shown during booking.
Facilities
6.0
The facilities were average and could use some enhancements.
James
United Kingdom,
January
2024
5.8/10
My stay at the hotel had its ups and downs. The location was convenient for my train journey the next day and offered easy access to the city center, but the room was old and stuffy with noise starting early in the morning. The dining options were limited, but the hotel had a perfect location for travelers by train.
Rooms
5.0
The room I stayed in was very close to the dining room, making it noisy from early morning. It was stuffy, old, and faced the noisy street. The ceiling had cracks and an old ceiling painting.
Service
5.0
With the exception of one young lady, the staff was generally unapproachable. The service was lacking, especially with bad communication regarding WiFi and payment issues.
Location
9.0
The hotel's location was perfect for me as a train traveler with easy access to the city center. It was strategic for both train and car travelers, offering convenient parking options and close proximity to major sights.
Dining
6.0
The dining experience was a bit poor despite having some tasty options. The choices were limited, but the coffee was good.
Facilities
5.0
The facilities were average with nothing particularly outstanding or impressive noted during my stay.
Stanley
United States,
January
2024
6.0/10
I had a mixed experience at the hotel. The air conditioning in the rooms was very bad, and I felt the initial pricing was overpriced. However, the staff were extremely friendly and helpful. The location was perfect for train travelers and close to many attractions, but the dining options were quite basic.
Rooms
5.0
However, the safety deposit box was a plus.
Service
7.0
The staff insisted on a payment issue, but overall they were extremely friendly and helpful.
Location
8.0
The hotel's proximity to Santa Maria Novella train station and attractions was very convenient, but it lacked some value for the price.
Dining
5.0
The dining experience was basic with limited options, but it was decent by continental breakfast standards.
Facilities
6.0
The overall facilities were average.
Henry
United States,
January
2024
6.0/10
My stay at the hotel was a mixed experience. While the room was not the most comfortable, with some issues in functionality and a damp smell, it did feel spacious and secure. Unfortunately, there was no coffee or tea in the room. Service was a bit of a letdown with some unfriendly encounters, particularly the delay in finding a new room and the insistence on immediate city tax payment. On the bright side, the location was excellent, just a stone's throw away from the train station, making it convenient to explore the city. The dining experience varied, with a good range of food suitable for vegetarians but with limited options. The facilities, however, were not up to par, especially with subpar air conditioning. Overall, there were both positives and negatives to my stay.
Rooms
6.0
The room had some issues and a damp smell, but it felt spacious and secure.
Service
5.0
While some encounters were unfriendly, the staff was generally kind and helpful.
Location
8.0
The hotel's proximity to the train station made it easy to reach various destinations in the city.
Dining
7.0
The dining experience had both positive and negative aspects, with a good range of food but limited options.
Facilities
5.0
The facilities, particularly the air conditioning, were disappointing.
Daniel
United Kingdom,
October
2023
7.0/10
The hotel is ideal for small individuals since the rooms are tiny, simple, and dated, but the staff is friendly and helpful. The shower lacks space and light, and the value for money is decent. The service is a mix of dismissive behavior and prompt, smiley interactions. The location is convenient for transportation and sightseeing, close to the city center and train station. The dining experience is satisfactory with good breakfast options, except for the Danish pastry. Overall, the facilities are somewhat lacking.
Rooms
6.0
The rooms are extremely simple, meant for very small people, and dated.
Service
7.0
The service varies from dismissive behavior to prompt and friendly interactions.
Location
9.0
The location is very convenient for transportation and sightseeing, close to the city center and train station.
Dining
7.0
The dining experience is satisfactory, with good breakfast options, but the Danish pastry left something to be desired.
Facilities
6.0
The facilities are somewhat lacking.
Henry
United States,
September
2023
7.4/10
My stay at the hotel was comfortable and enjoyable overall. The location was excellent, close to the train station, making it easy to explore nearby cities like Pisa. However, the room temperature was unbearably hot at times, despite the continuous heating. The service was decent but could have been more accommodating during early check-out.
Rooms
7.0
The room temperature was hot and unbearable at times, especially during breakfast.
Service
6.0
The service was decent but could have been more accommodating during early check-out.
Location
9.0
The location was excellent, within walking distance to the train station, making it convenient for exploring nearby cities.
Dining
8.0
The dining experience was good, especially during breakfast, offering value during the hot season.
Facilities
7.0
The facilities were satisfactory, with accessible public transport options nearby.
Jerry
United States,
September
2023
6.4/10
The hotel was really lacking in room decor, giving it a prison cell feel with just a bed, but on the upside, they were clean and somewhat comfortable. The service presented a mix of cozy friendliness and moments of rudeness. Despite being pretty basic, the location was excellent for train travelers and had good value for the price. Dining was nothing to rave about but typical for a continental breakfast.
Rooms
5.0
The rooms had a prison cell feel with just a bed but were clean and generally comfortable.
Service
6.0
The service was a mix of cozy friendliness and moments of rudeness.
Location
8.0
The location was excellent for train travelers and offered good value for the price.
Dining
6.0
The dining experience was typical for a continental breakfast.
Facilities
7.0
Basic facilities were available at the hotel.
Frank
United Kingdom,
August
2023
6.6/10
I had a mixed experience at this hotel. The rooms were very spacious, but it was a bit noisy as they backed onto an outdoor service area. The price initially seemed high, but the size of the rooms was impressive.
Rooms
7.0
The rooms were very spacious, but a bit noisy as they backed onto an outdoor service area.
Service
5.0
The service was a bit of a hit and miss. Some staff members were downright rude, but others were helpful, especially with storing baggage after checkout.
Location
8.0
The hotel is conveniently located, close to the Florence train station and within walking distance of all city center attractions.
Dining
7.0
The dining experience was good overall, but it could get crowded during peak times, affecting the breakfast options.
Facilities
6.0
The hotel offered decent facilities, but there was a lack of attention to detail in some areas.
Laurence
United Kingdom,
August
2023
6.2/10
The hotel is in a convenient location, right next to the main station, making it easy to access places of interest in Florence. The rooms, although a bit old-fashioned, were clean enough for a comfortable stay. The service, unfortunately, was lacking, with incidents of rudeness from staff members. The dining experience offered a decent continental breakfast but could have had more variety. Overall, a reasonable choice for those looking for a well-located option.
Rooms
7.0
The rooms were okay, a little oldish, but clean enough for a comfortable stay.
Service
5.0
The service was quite disappointing with rude and sarcastic interactions from some staff members.
Location
8.0
The location is very convenient, right next to the main station, allowing easy access to explore Florence.
Dining
6.0
The dining experience was decent, offering a typical continental breakfast but lacked some variety.
Facilities
6.0
The hotel provides basic facilities with no outstanding features.
Susan
United Kingdom,
August
2023
7.4/10
The hotel is ideally located for train travelers and those wanting to explore the main attractions on foot. The rooms are spacious and provide a sense of security. The service is a mix of efficiency and friendliness, with minor issues in pricing. The dining options are basic but satisfying. Overall, a convenient choice with good value for money.
Rooms
8.0
The rooms feel larger than typical dorm rooms, providing a secure and comfortable stay.
Service
7.0
The staff was extremely nice and helpful, although there were issues regarding the city tax payment process.
Location
9.0
The location is perfect for those arriving by train and looking to explore the city's main attractions on foot.
Dining
6.0
The dining options are quite basic but satisfactory, with room for improvement in variety.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay, though there are opportunities for enhancement.